Hello!

About Me

Nice to see you here. I am Caelan, a technology professional based in Vancouver.

Like many people in tech, I have been tinkering my whole life. From a very young age I was happily doing things like getting Linux distributions running (cutting my teeth on things like LFS) to hosting my own services. 

I coached competitive gymnastics for a bit over 10 years, however when COVID came around it made that field of work a challenge. It was at this point I switched to working in tech. 
A few years later, I have established myself as a Solutions Architect, though titles like Senior Systems Administrator/Engineer, Cloud Administrator/Engineer, Projects Engineer, Sales Engineer, and others in that vein would also be appropriate - I find myself wearing a lot of hats in my daily work. 

Testimonials

Business Highlights

I work with & oversee a team of of 4-12 with whom I enjoy providing expertise, guidance and support. 

I collaborate extensively with senior management/executives (both internal and external) to define, scope, & deliver solutions that include: SaaS tools, ERP Systems, CX platforms, cloud & physical infrastructure, cybersecurity enhancements, networking, endpoint management, identity access management, email security, & operational support.

I am heavily involved in all the moving parts required to bring a new solution to full operational status. I handle everything from: engaging stakeholders to determining business needs, solution evaluations, design & architecture documents, quoting, planning & coordination, technical configuration, operational hand-offs & end user training.

I also serve as an escalation point for senior leadership of clients & internally (including VPs and C-Suite), managing issue resolution, incident response, remediation planning, and impact assessments.

Recognized by clients for my ability to clearly & effectively communicate & handle competing priorities in a sometimes stressful operational environment.

Project Highlights

• Solutions Architect & team lead for 80+ successful solution deployments, such as Virtual Desktops, Endpoint, Identity, Email, Data, Microsoft Teams Phone Systems, Firewall, Switches, Servers, etc.
• Migrated 18+ full environments (Device, Identity, & Email) from On-Prem AD to Entra ID.
• Designed and built full Unified Endpoint Management environment (Intune) experience from the ground up following CIS standards. Created a runbook from this to deploy across 40+ separate environments.
• Designed runbooks for Microsoft 365 tenant hardening & implemented across 50+ environments
• Secured user identities by implementing Conditional Access (IAM/MFA) policies for 800+ users following zero-trust principles
• Implemented a password-less sign-on experience leveraging passkeys with FIDO2 & PIV certificates using Intune certificate connectors to link to YubiKeys & Windows Hello for 700+ users to access an Azure RDS environment with an Internal CA
• Evaluated, selected, & implemented a CX platform to connect 1500+ users across 50+ environments
• Engaged client stakeholders to select & deploy 8 separate ERP systems
• Evaluated, designed, & operationalized working methodology for a fully remote media production company from data ingest, logging, post-production, and rendering
• Organized, evaluated, & standardized a client’s design environment, from the CAD solution to file storage, remote access, access control, and operational support documentation
• Architected & operationalized an EDR/MDR solution for 1000+ endpoints
• Solved complex network access & security design requirements with Azure networking tools like Virtual Network Gateways & Virtual WAN (SD-WAN)
• Designed & configured 10+ locations/resources to ingest logs to Azure Monitor + Grafana, using the resulting information to generate dashboards, alerts, and other metrics to enhance efficiency and reduce downtime, latency & operational effort
• Architecting & organized 13+ file share migrations covering 13+ terabytes of data to SharePoint Online, Azure File Shares, and on-prem file shares following AGDLP / RBAC / Least privilege principles
• Without business disruption designed & deployed a full network stack (Firewall, Switch, WAP, VPN, DNS, DHCP) with linked IPsec tunnels across 8 sites across Canada to 150+ users and 15 On-Prem Servers
• Deployed 500+ endpoints to 50+ locations. Configured & setup in Intune with Autopilot, device configurations, encryption, and other zero-trust policies

Technical Highlights

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